FAQs
Getting in touch
020 3375 3310
Unit 4 Park Industrial Estate, Hertfordshire AL2 2DR google maps
Monday - Friday 9am - 5pm
Ordering
3 days. If you need something sooner, contact us and we'll see if we can accommodate. (add contact method and details)
Yes! We offer gluten free, diary free, eggless and vegan cakes.
Cakes are to be stored in the fridge and taken out approx. 1-2 hour before being cut, depending on the room temperature. Please follow the instructions on/inside the box for further information.
If you wish to cancel your order, a full refund will be issued, as long as we are given 5 working days notice for non themed cakes/cupcakes, and 7 workings days notice for themed/logo cakes/cupcakes.
Sometimes! Please call us to see if we are able to do, but keep in mind there may be an additional charge during busy periods.
3-4 days.
Delivery & Collections
Yes! We operate a hand delivered service to parts of London, Hertfordshire, Middlesex and Buckinghamshire. Please click here to see where we deliver to.
Varying between £4.99, £9.99 and £14.99, depending on the distance from us.
Simply select the required date at checkout.
If your desired date is not available, please be note that our cakes stay fresh for 3-4 days in the fridge.
We deliver anytime between 9am and 6pm and you will receive an email one day before your order is due with a narrower time slot. Tracking is provided on the day via SMS and email.
Yes, Monday - Saturday.
Monday 3pm - 5pm
Tuesday to Friday 2pm - 4pm
Saturday 9am - 10am
Cake Sizes
Our single tier cakes are available in 5”, 6” and 8” diameter and are approx 5”-7" high depending on flavour.
Our 2 tier cake consists of a 8" base cake sitting beneath a 6" base cake. The height of this is approx 12-14" high, depending on flavour.
Bespoke Cakes
Yes, please click here to fill out the form.